TweenDee Privacy policy

At TweenDee, we take privacy and data security very seriously. We believe in the right of our customers to know which data is collected, for what purpose and also in the right of our customers to control this data and remove it if they so wish. In accordance with our beliefs, we make great effort to ensure the transparency of the methods with which we process your data and how we ensure it is kept secure and confidential.

TweenDee Privacy Policy is designed to provide clarity about the information we collect and how we use it to provide a better social gaming experience. By accepting our Privacy Policy and Terms of Service in registration or game installation, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
This Privacy Statement is part of the End User License Agreement (»EULA«) governing the use of the “TweenDee” software (the “Applications”) which may operate on any type of computing device and applies to Your use of the Applications. It covers how TweenDee collects, uses, discloses, transfers, and stores your personal information received about you through your use of the Application.

BY INSTALLING, USING OR OTHERWISE ACCESSING OUR GAMES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS OUR GAMES. TweenDee reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If TweenDee makes material or significant changes to this Privacy Policy, TweenDee will notify you by special announcement. By your continued use of our games will signify your acceptance of the changes to this Privacy Policy.

Our Games are developed and published by TweenDee. All intellectual property rights are owned by TweenDee. We may also refer to TweenDee as "We" or "Us".

If you access our games from a third party Social Networking Site ("SNS"), you may be required to also read and accept the SNS Terms of Service and Privacy Policy.

Below you can find our Privacy Policy in a convenient FAQ format.

Frequently asked questions (FAQ) about Privacy:

Which data do you collect?
We only collect data which is required for the functioning and development of our games services and applications.

When you use any TweenDee game at an SNS (such as Facebook), where our games are also referred to as “applications”, you allow TweenDee to access certain information from your profile for that site. The information you allow TweenDee to access varies by game and SNS platform, and it is affected by the privacy settings you establish at the SNS. You can control and find out more about these settings at the SNS where you play our games. For example, TweenDee may access and store some or all of the following information, as allowed by you, the SNS and your preferences:

• SNS (FaceBook) user ID
• SNS (FaceBook) profile URL
• Login e-mail you provided to that SNS when you registered
• Country
• Locale
• Timezone
• Facebook profile picture or its URL
• User ID numbers for your friends that are also connected to our game(s)
• Your gender

By playing a TweenDee game through an SNS, you are authorising TweenDee to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the SNS could provide to TweenDee through the SNS Application Programming Interface ("API"). Your agreement takes place when you "accept" or "allow" (or similar terms) one of our applications on an SNS.

Information We Receive or Collect When You Access TweenDee Games on a Mobile Device
If you play TweenDee games on your mobile telephone or other mobile device, we collect your country, and other information you choose to provide, such as user name  or e-mail address (i.e., to receive updates about the game).

Tracking Technologies
TweenDee Applications, advertisements and other online services may use UDID, cookies and other tracking technologies such as, but not limited to pixel tags, tracking pixels and web beacons. These technologies:
help us better understand user behaviour, tell us how people interact with our Applications, which parts of the Website people have visited, and enable Application monitoring, reporting traffic, statistics and/or other activities on our Applications compile anonymous statistics about our Application users and Website visitors

TweenDee may use such tracking technologies for any of the above purposes.

We treat information collected by tracking technologies our partners as non-personal information and store it in log files. However, to the extent that UDID, Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. However we generally do not combine or connect non-personal information with personal information, unless such connection is necessary to perform services for you.

What do you use the data for?
The data is used for the functioning of the TweenDee services. TweenDee will use information collected also to:
• develop, deliver, and improve our products, services, content
• keep you posted on TweenDee′s latest product announcements and software updates
• improve our services, content
• to understand and analyse trends in connection with the Application usage
• to administer the Application
• to learn about user behaviour within the Application
• to gather demographic information about our user base as a whole.
• to register your TweenDee account and allow play of our games
• to enable user-to-user communications
• to identify and suggest connections with other TweenDee users
• to provide technical support and respond to user inquiries
• to prevent fraud or potentially illegal activities, and enforce our Terms of Service
• to provide in-game leader boards, promote in-game player achievements and keep your game progress
• to analyse trends and user traffic and gather statistical information

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

We value your privacy and will never sell your personal information to anyone.

How do you protect the data and ensure secrecy?
TweenDee implements reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. Therefore TweenDee takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. Collected information is stored in a secure fashion, behind a firewall, in one of our servers. It is stored behind multiple levels of authorisation and access to this information is limited to TweenDee employees or contractors with signed non-disclosure agreements, all on a need to know basis only.
Protection includes but is not exclusive to:
• SSL encryption (https) everywhere where we deal with personal data (Sync API, Settings, Log in/out…)
• we never send sensitive information in plain text
• daily backups of servers are kept
• data is kept on secure servers

While we take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use. If your SNS account is hacked, this may lead to unauthorised play of your TweenDee games, so be careful to keep your account information secure. If you have questions about the security of our websites, please contact us at help{at}tweendee{dot}com.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorised access.

How long do you keep the data?
Your data is kept as long as you have an account with SNS. You may always chose to leave and delete your account. In that case your data will be deleted and we will no longer kept on our servers. Because we keep daily backups to ensure data security, your data may still be present for a while in the backups, but it will also be deleted soon as it will be overwritten with newer backups.

Integrity and Retention of Personal Information
TweenDee strives to enable you to keep your information accurate, complete, and up to date. You can access it, check it and ensure its integrity as described below through the SNS. We will not retain directly your personal information.

How can I change my data?
To manage the information TweenDee receives about you from the SNS where you play our games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. On Facebook, for example, as of the effective date of this Privacy Policy, you can edit your privacy settings for applications to do the following:
• control what your friends can share about you when using applications and websites
• block and remove specific applications from accessing your information and contacting you
• ignore application invitations from specific friends
• control who can see your activity in the "Friends' Recent Activity," "Friends' Applications" and "Friends' Games" sections of the Facebook Applications and Games Dashboards.

Once TweenDee Application receives your information from an SNS, that information is stored on your device and used by TweenDee Application in accordance with this Privacy Policy, and you may access and update that information as described below.

What other Methods of Accessing and Controlling my Information you provide?
• If you no longer want TweenDee Application to make active use of your information, you may delete the Application and use the SNS system to delete TweenDee Application's references.
• If you have additional questions about this Privacy Policy, contact us at help{at}tweendee{dot}com.

What about Third Party Terms and Conditions
Please note that your access to and the ability to use and interact with our Applications may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, on-line gaming platforms, statistics services providers and payment providers. You recognise and agree that TweenDee is not liable for any such third party terms and conditions and their use of your personal data.

How do you protect Children?
We do not knowingly collect personal information from children under 13. Our games are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use our games at any time. In the event that we learn that we have inadvertently gathered personal information from children under the age of 13, we will take reasonable measures to promptly erase such information from our records.

Changes to Our Privacy Policy
If we decide to make material changes to our Privacy Policy, we will notify you and other users by placing a notice on our games or by sending you a notice to the e-mail address we have on file for you. We may supplement this process by placing notices in our games and on other TweenDee websites. You should periodically check and this privacy page for updates.

You are always free to opt-out from the collection of information in accordance with this Privacy policy. The opt-out right shall only be exercisable through uninstalling the Application or through discontinuance of website usage.

Privacy Questions
If you have questions or concerns about TweenDee’s Privacy Policy or data processing, please contact us through help{at}tweendee{dot}com.